<aside> 💡 This Knowledgbase is a work in progress. We will add to it along the way NOTE If you’d like to add info to the knowledgebasse - please add it to the the ticket request form here: https://mountainviewwchelp.info/support
</aside>
[Customer] Invoice Payments - Entering Credit Card Payment on Desktop
Sending "On My Way" Text to Customer (via app & via desktop)
Answering Incoming Calls - Desktop
[Phone Script] Incoming Call - Quote Request
[Phone Script] Handling Price Objections
[Phone Script] Outbound Call (Spring)
Sending Online Review Request - Tech
Technician - Xmas Takedown Script
Technician - How to spot Fab Debris (will my razor scratch glass?)
Checklist - Technician Competency
Procedure - Solar Panel Cleaning