**Outbound Call Phone Script (Fall)**

Initial Greeting

Hi Client Name,

It’s Jordan with Mountain View Window Cleaning

How are you doing today?

Client replies

Check In

“I promise I won’t take up much of your time. I wanted to give you a quick call as you are a VIP client of ours, we have some great promotions on right now for Christmas lights and gutter cleaning. Would you be interested in getting a quote for either of our services?

Client Reply

• If client is interested set up a time to come in person to get them a quote
• Qualify job on the phone, if you can quote on street view or past job notes, do that
• If client is NOT interested, ask them if they want a follow up call in the Spring before the busy season.
• (Then tag this in CRM so that you have a list of clients to follow-up with before busy season)

If YES - Set Appointment